Depending on how you interact with Dalvoriq™, we may collect or process information such as:

• Contact information including name, email address, telephone number, billing address and shipping address.
• Order and transaction information including products ordered, order identifiers, transaction status, shipping information, returns and refunds.
• Customer-account information if account functionality is used.
• Information you provide when contacting customer support.
• Device and website-use information including IP address, browser information, device type, cookie identifiers, referring pages and website interactions.
• Marketing preferences and interactions with advertising or promotional communications.
• Payment-related information processed by checkout and applicable payment providers.

Dalvoriq™ does not intend to store complete payment-card numbers on its own store systems.

Information may be collected directly from you, automatically through website technologies, or through providers involved in operating and supporting the store.

• Directly from you when you place an order, submit information or contact customer support.
• Automatically through cookies, pixels, scripts, logs, APIs and similar technologies.
• From commerce infrastructure, payment providers, fulfillment partners and shipping providers involved in transactions.
• From analytics, attribution, advertising or marketing providers where enabled and permitted.

Personal information may be used to:

• Process, verify, fulfill and deliver orders.
• Provide order-related and service communications.
• Respond to customer-support questions.
• Review returns, refunds and payment-related requests.
• Detect and help prevent fraud, misuse or security incidents.
• Operate, maintain, troubleshoot and improve dalvoriq.com.
• Measure marketing and advertising performance where permitted.
• Meet legal, accounting, recordkeeping and regulatory obligations.

Dalvoriq.com and services supporting our store may use cookies, pixels, APIs, scripts, local storage, server logs and similar technologies.

These technologies may support website functionality, cart and checkout operation, preferences, analytics, security, fraud prevention, attribution and advertising where applicable.

Some technologies may be necessary for the website to function. Other technologies may be subject to consent or opt-out requirements depending on applicable law and your location.

Dalvoriq™ may work with AppLovin Corporation ("AppLovin") as a third-party advertising, attribution, measurement, analytics or campaign-optimization provider where AppLovin services are enabled.

Depending on the integration, information processed through advertising technologies may include device or browser information, IP address, website events, identifiers, product views, add-to-cart activity, checkout activity and purchase-related events.

The precise information processed may depend on the technologies enabled, configuration, consent status, browser or device settings, privacy choices and applicable law.

Where required by applicable law, Dalvoriq™ intends to provide appropriate notice and obtain applicable consent or permission before non-essential advertising technologies process personal information.

Where AppLovin integrations are enabled, available cookie or privacy controls may be used to communicate relevant choices.

Depending on where you live, you may have choices relating to non-essential cookies, targeted or interest-based advertising, or certain uses defined as a sale or sharing under applicable privacy laws.

Browser, device or operating-system settings, and recognized privacy signals where applicable, may also communicate certain privacy choices.

We may use analytics technologies and service providers to understand how visitors use dalvoriq.com, which pages or products are viewed, how website features perform and where technical issues may occur.

This information can help us improve navigation, product presentation, website performance and advertising measurement.

If you subscribe to promotional communications or otherwise provide appropriate permission, Dalvoriq™ may send product updates, offers or other store communications.

You may use the unsubscribe method contained in applicable marketing communications or contact customer support for assistance.

Information may be shared with providers that help operate or support the store, including:

• Commerce infrastructure providers.
• Payment and transaction-processing providers.
• Fraud-prevention and security providers.
• Fulfillment and logistics partners.
• Shipping carriers.
• Customer-support and technology providers.
• Analytics and performance providers.
• Advertising providers, including AppLovin where enabled and permitted.

Information may also be disclosed where reasonably necessary to comply with law, legal process or governmental requests, or to protect rights, property or security.

Payment information required to complete a transaction is processed through the checkout and applicable payment providers.

Payment providers may process transaction information for authorization, payment completion, fraud prevention, dispute handling, security and legal compliance.

To prepare and deliver an order, relevant contact information, shipping details and order information may be provided to fulfillment partners, logistics providers and shipping carriers.

These providers may use applicable information to prepare, route, track and deliver shipments or address delivery-related questions.

Information related to an order, return request, item condition, supporting photographs, refund status and transaction details may be processed when reviewing a customer-service request.

Please contact Dalvoriq™ customer support before returning merchandise. Return instructions will be provided for the applicable request.

Personal information may be retained for as long as reasonably necessary for the purposes described in this policy.

Relevant purposes may include order fulfillment, customer support, accounting, fraud prevention, returns, refunds, dispute handling, legal compliance and recordkeeping.

Retention periods may vary depending on the type of information, the reason it was collected and applicable legal requirements.

We use reasonable administrative, technical and organizational measures intended to help protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

No internet transmission, electronic storage method or payment-processing system can be guaranteed to be completely secure.

Dalvoriq™ does not intend to use AppLovin advertising services to infer, collect or transmit sensitive personal information or protected health information for advertising purposes.

We do not intend to configure custom advertising events specifically designed to contain sensitive personal information.

Dalvoriq™ is a general consumer pet-living store and is not directed to children under 13 or to children as otherwise defined under applicable privacy laws.

We do not knowingly seek to collect personal information from children through the store.

If you believe a child has improperly provided personal information, please contact us.

Our store operator and service providers may operate in different jurisdictions. Personal information may therefore be processed outside the country or region where you live.

Where required by applicable law, appropriate lawful transfer measures may be used to support cross-border processing.

Depending on where you live and subject to applicable law, you may have rights relating to personal information.

• Request access to certain information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request portability where applicable.
• Withdraw consent where processing relies on consent.
• Opt out of certain advertising, sale or sharing practices where applicable.

We may request reasonable information to verify identity before completing certain privacy requests.

Privacy questions or applicable personal-information requests may be sent to:

Email: service@dalvoriq.com

Phone: +86 190-7030-0136

Our customer-support response time is within 24 hours.

Dalvoriq.com may interact with, or contain links to, websites or services operated by independent third parties.

Their handling of personal information is governed by their own policies, terms and legal obligations.

We may update this Privacy Policy to reflect changes in our operations, technologies, service providers, advertising integrations, security practices or applicable legal requirements.

The updated version will be posted on this page.

Last updated: September 29, 2026.

For privacy questions or requests:

Email: service@dalvoriq.com

Phone: +86 190-7030-0136

Response Time: Within 24 hours.